FAQ
Answers To Our Most Common Questions
Frequently Asked Questions
Frequently Asked Questions
Household items, small appliances
Kitchen dishes
Adult books
Walkers, wheelchairs, mobility devices
Bicycles. If they need repairing, please take to Rolling Horse at 650 Plains Rd. E. (next to the Next Door Social Space).
CDs, DVDs, VHS tapes
Child car seats
Games and puzzles (used)
Large and small appliances
Furniture of any kind
Light fixtures that require wiring
Mattresses
Pillows
Toys (used)
Spring/Summer Clothing is accepted from March 1 to August 31.
Accepted items: Men’s, Women’s and Children’s
Winter Clothing is accepted from September 1 to February 28.
Acceptable Items: Men’s, Women’s, and Children’s
Items Accepted all year long: Men’s, Women’s, and Children’s
Linens accepted all year long:
Personal Care:
Food items:
Please place the items in the red bins at the front of the "Donation Warehouse" located at 1881 Fairview St, Units 4 & 5, Burlington, ON L7S 2K4
Donation days & hours:
Monday - 9:00 am - 3:30 pm
Wednesday - 9:00 am - 7:00 pm
Friday - 9:00 am - 3:30 pm
NEVER LEAVE YOUR DONATIONS OUTSIDE THESE DAYS & HOURS!
We now have new walk-in hours for clients without appointments:
Mondays: 1:00 to 3:30 pm
Wednesdays: 5:00 to 7:00 pm
Fridays: 1:00 to 3:30 pm
DUE TO COVID-19 we only accept AND in NEED of:
Food (see the list on the home page)
Diapers - sizes 5 & 6
All men’s and women’s hygiene products (e.g. body wash, shampoo, deodorant)
Please place the items in the red bins at the front of the "Donation Warehouse".
Donation days & hours:
Monday - 9:00 am - 3:30 pm
Wednesday - 9:00 am - 7:00 pm
Friday - 9:00 am - 3:30 pm
NEVER LEAVE YOUR DONATIONS OUTSIDE THESE DAYS & HOURS!
Our BN # 804301810 RR0001
EFFECTIVE JUNE 6, 2023:
x NO FURNITURE
x NO HOUSEHOLD ITEMS
Linens are accepted all year long!
We DO NOT ACCEPT ANY FURNITURE!
Please donate at one of the places below:
(call first to see if they are taking donations)
Rescued and Restored
248 Freelton Rd., Freelton, ON L0R 1K0
Phone: 289-679-0481
Proceeds of sales support Drummond House, a transitional home for women and children in crisis.
Habitat for Humanity Restore
1800 Appleby Line, Burlington, ON L7L 6A1
Phone: 905-637-4446
A non-profit charity.
Furniture Bank of Mississauga & Halton
25 Connell Crt., Unit 1, Toronto, ON M8Z 1E8
Phone: 416-934-1229
Will pick it up for a fee. Call them for their rates.
Salvation Army Thrift Store
3245 Fairview St., Burlington, ON L7N 3L1
Phone: 905-633-8762
A non-profit charity.
You need to be a resident of Halton to qualify. New clients of Compassion Society must fill out the registration form that they will be provided to take home with them upon their first visit and bring back with all relevant information needed as directed on the forms.
We are unable to do walk-in interviews because we are volunteer geared and will ask for additional information as needed.
No Appointments are given over the phone or email and first time clients can only be taken through walk-ins.
In the meantime, if you are in need of food, we can provide you with food and clothing for the first time until you fill out the forms and register for regular services.
When you fill out the forms, please be sure to bring the following:
Identification: Driver's License, Passport, Landing Papers, etc. are all acceptable.
Proof of Residence: Tenancy agreement or mail to your current address.
Proof of Dependants: Birth certificates or OHIP card to show the date of birth for all dependants/household members.
Proof of Income: Canada Revenue Agency (CRA) Notice of Assessment, OW statement, ODSP statement, etc.
Yes we give clothing to CLIENTS ONLY from 12 to 3:30 PM on Mondays and Fridays.
On Wednesdays between 4:00 to 7:00 PM.