FAQ

Answers To Our Most Common Questions

Frequently Asked Questions

  • Do you take clothing? Can I donate clothing?
  • Do you take household items? furniture?
  • What do we ACCEPT?
  • What do you NOT accept?
  • What are the MOST NEEDED Items?
  • I have used furniture, where can I donate it?
  • How do I become a client?
  • Do you give out clothing?

EFFECTIVE OCT 1 WE ACCEPT:

  • Fall and Winter clothing

  • Winter coats, boots & shoes

  • Winter hats, gloves, mittens, scarves

  • Bedding and towels

EFFECTIVE JUNE 6:

x NO FURNITURE

x NO HOUSEHOLD ITEMS

DUE TO COVID-19 we only accept:

  • Food (see list on home page)

  • Diapers - sizes 4, 5 and 6

  • Maxi and regular feminine hygiene products

  • Adult incontinence products (e.g. maximum absorbency pads for women, unisex disposable pull-up underwear, no velcro on the sides)

  • All men’s and women’s hygiene products (e.g. body wash, shampoo, deodorant)

  • Cleaning supplies (e.g. dish soap, laundry soap)

Please place the items in the red bins at the front of the "Donation Warehouse".

Donation days & hours:

Monday - 9:00 am - 3:30 pm

Wednesday - 9:00 am - 7:00 pm

Friday - 9:00 am - 3:30 pm

NEVER LEAVE YOUR DONATIONS OUTSIDE THESE DAYS & HOURS!

  • Household items, small appliances

  • Kitchen dishes

  • Adult books

  • Bicycles. If they need repairing, please take to Rolling Horse at 650 Plains Rd. E. (next to the Next Door Social Space).

  • CDs, DVDs, VHS tapes

  • Child car seats

  • Games and puzzles (used)

  • Large and small appliances

  • Furniture of any kind

  • Light fixtures that require wiring

  • Mattresses

  • Pillows

  • Toys (used)

  1. Baby food and formula

  2. Juice boxes

  3. Flour / rice / salt

  4. Coffee / tea / sugar

  5. Adult & kids' cereal / instant oatmeal

  6. Condiments / cooking oil

  7. Tuna & canned meat

  8. Diapers sizes 4, 5 and 6

  9. Maxi and regular feminine hygiene products

  10. Bladder Leak Protection Pads

  11. All men’s and women’s hygiene products (e.g. body wash, shampoo, deodorant)

  12. Cleaning supplies (e.g. dish soap, laundry soap)

Please place the items in the red bins at the front of the "Donation Warehouse".

 

Donation days & hours:

Monday - 9:00 am - 3:30 pm

Wednesday - 9:00 am - 7:00 pm

Friday - 9:00 am - 3:30 pm

NEVER LEAVE YOUR DONATIONS OUTSIDE THESE DAYS & HOURS!

We DO NOT ACCEPT ANY FURNITURE!

Please donate at one of the places below:

(call first to see if they are taking donations)

The Lions Club

(next door to our Plains Road store. Phone: 289-707-2559 )

Rescued and Restored

248 Freelton Rd., Freelton, ON L0R 1K0

Phone: 289-679-0481

Proceeds of sales support Drummond House, a transitional home for women and children in crisis.

Habitat for Humanity Restore

1800 Appleby Line, Burlington, ON L7L 6A1

Phone: 905-637-4446

A non-profit charity.

Furniture Bank of Mississauga & Halton

25 Connell Crt., Unit 1, Toronto, ON M8Z 1E8

Phone: 416-934-1229

Will pick up for a fee. Call them for their rates.

Salvation Army Thrift Store

3245 Fairview St., Burlington, ON L7N 3L1

Phone: 905-633-8762

A non-profit charity.

You need to be a resident of Halton to qualify. New clients of Compassion Society must fill out the registration form that they will be provided to take home with them upon their first visit and bring back with all relevant information needed as directed on the forms.

We are unable to do walk-in interviews because we are volunteer geared and will ask for additional information as needed.

No Appointments are given over the phone or email and first time clients can only be taken through walk-ins.

In the meantime, if you are in need of food, we can provide you with food and clothing for the first time until you fill out the forms and register for regular services.

When you fill out the forms, please be sure to bring the following:

  • Identification: Driver's License, Passport, Landing Papers, etc. are all acceptable.

  • Proof of Residence: Tenancy agreement or mail to your current address.

  • Proof of Dependants: Birth certificates or OHIP card to show the date of birth for all dependants/household members.

  • Proof of Income: Canada Revenue Agency (CRA) Notice of Assessment, OW statement, ODSP statement, etc.

Yes we give clothing to CLIENTS ONLY from 12 to 3:30 PM on Mondays and Fridays.

4:00 to 7:00 PM now on Wednesdays.

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